Most frequently asked questions

Shopping Basics

Our official shipping partner is DHL, they offer the mist convenient and secure shipping service

Kindly revert to our shipping & return policy page to learn more


We make use of Flutterwave, the most secure payment gateway in Africa for our payment methods,  they accept all credit and debit cards, they also accept PayPal, Discover card, Barter, Bank Transfer, USSD etc

Shipping & Returns

Make sure you’ve contacted us via the contact form on our website before proceeding to returning your order. Please note that orders that are retired without alerting us won’t be accepted and will be shipped back to the senders destination..

Kindly revert to our refund & return policy to understand the terms & condition  for it

5 to 15 working days to the day your refund or return was approved

You can cancel your order fr<m your account dashboard or you can as well fill our contact form to get intouch

To change your order, please kindly contact us and note, we can only change order once your orders are yet to be packed or shipped

We offer 24hours support to all our customers, you can fill the contact form on our website or you can chat us on WhatsApp 

Email: info@Vanskere.com

Tel: +234 703 529 8878


Still have questions?